The terms and conditions define the rules of cooperation with LABOR SYSTEM MUŹNIEROWSCY Sp. J. (Seller) and are an integral part of all prepared offers, placed orders and agreements unless other conditions are accepted in writing by both parties.
In response to customer's enquiry the Seller prepares an offer which includes: description of the goods, delivery date, costs and scope of delivery, terms of payment, offer validity and other additional information e.g. catalogue card, photos.
Placing an order and performing a contract are tantamount to accepting the Terms and Conditions.
Before placing an order, the Buyer shall be obliged to:
specify his quality and quantity requirements to be met by the ordered products (e.g. the model of the device, its equipment, types of cabinets, the material of the top, strengthening of the frames, etc.) and
ensure that the ordered goods correspond to the requirements of the Buyer (e.g. check the measuring ranges and accuracy of the equipment, operating conditions, the resistance of the materials, in particular tops, to the substances used).
If the Buyer does not agree in detail on his quality expectations, the order will be realised according to the standards adopted by the Seller for this type of product (according to the offer).
The order should be placed in writing/electronically and include the following data: name and address of the Buyer, place of delivery, type and quantity of the ordered goods, expected delivery date, as well as information about the person placing the order who is authorised to represent the Buyer.
The order may be sent:
- by post to the address:
LABOR SYSTEM MUŹNIEROWSCY Sp. J. 29 Kętrzyńska Street 51-413 Wrocław, Poland
In response to the placed order, the Seller shall prepare and send an order confirmation within 3 working days.
Any changes to a placed order and/or cancellation of an already placed order can only take place with the consent of the Seller.
If prepayment is required in the offer/contract for the execution of the order, the execution of the order starts from the date the prepayment is credited to the Seller's account.
The delivery of the ordered goods is carried out using a shipping company, dedicated transport or own transport.
The scope and costs of delivery, unloading, bringing, assembly, launching and instruction are determined individually and specified in the offer or before the order is completed. All works not mentioned in the offer or order confirmation are charged extra.
In case the ordered goods are collected directly from the Seller's premises by the Buyer, the Buyer is obliged to perform the collection maximum within 5 days from the date of notification.
Before the assembly of the ordered goods (in particular: furniture and fume hoods/cupboards), the Buyer is obliged to prepare the premises for assembly following the guidelines sent by the Seller.
If the assembly room is not ready on the specified date, the Buyer undertakes to pay 95% of the value of the goods based on the VAT invoice issued and to agree on a new date for the commencement of assembly.
Storage of the ordered goods by the Seller for a period longer than 7 days requires a separate agreement.
Lead times are following the order confirmation or the time limit stated in the offer.
The term of realization of an order is not binding if the Buyer does not provide all information necessary for its realization.
The Seller is not responsible for failure to meet the deadline due to random events.
The Buyer becomes the owner of the goods at the time of the full payment for the goods, the date of payment being the date of crediting the Seller's account.
If the payment date is exceeded by the Buyer, the Seller may put in the state of immediate due date all other receivables to which it is entitled from the Buyer, even if their due date has not yet passed and until the time of full payment, it may refrain from performing its obligations.
Submitting claims on account of guarantee, warranty or improper performance of the contract does not entitle the Buyer to withhold the payment for the goods. The Seller provides warranty and post-warranty service.
The warranty conditions are specified in the warranty card of the goods.
If the warranty repair requires the delivery of the goods to the registered office of the Seller or another service point, the costs of the delivery shall be covered by the Buyer and the costs of sending back the repaired (replaced) goods shall be covered by the Seller.
Goods sent back for warranty repair should be clean, and in case of contact with pathogenic or dangerous substances, they should be additionally disinfected and sent back with a document confirming these actions.